v1.0
4 min read
AI WCRM Engineering

Analytics & Reports — Overview & Setup Guide

SLA breach telemetry, agent response time metrics, conversation exports, and ROI tracking.

Direct Provider Rates: Pay AI providers directly at raw API rates. Save up to 60% compared to traditional CRM vendors!

Key Benefits of BYOK

  • Zero Platform Markup: 100% of your AI token usage is billed directly to your provider accounts.
  • Sub-Second Auto-Failover: If OpenAI hits a 429 rate limit, AI WCRM seamlessly shifts traffic to Groq or Gemini in <1 second.
  • Enterprise AES-256 Vault: API keys are encrypted at rest using AES-256-GCM.

Code Example & SDK Verification

import { AiRouter } from '@aiwcrm/sdk';

const router = new AiRouter({
  primaryModel: 'gemini-3.6-flash',
  fallbackModel: 'groq-llama-3.3-70b',
  byokKeys: { gemini: process.env.GEMINI_API_KEY }
});
const response = await router.complete({ prompt: 'Hello world' });
Security Note: Never share or publish your raw API keys in public repositories. AI WCRM never logs your secret keys.

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