Question 1

What is NGTech WCRM?

Accepted Answer

NGTech WCRM is an official Meta-approved WhatsApp Business API platform offering a shared multi-agent inbox, AI auto-replies, broadcast marketing campaigns, lead scoring, and automated pipelines.

Question 2

How does WhatsApp CRM help businesses in India?

Accepted Answer

It enables teams to respond to customer inquiries instantly 24/7 with AI, send bulk WhatsApp promotional broadcasts, assign customer chats to agents, and track leads in sales pipelines.

Question 3

Is NGTech WCRM approved by Meta?

Accepted Answer

Yes, NGTech WCRM uses official Meta WhatsApp Business API integration with green-tick badge support, compliant template broadcasts, and direct webhook events.

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